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High Tech Business Growth

The Blog – By David Stelzl

Tag: help desk

Written by Dave Stelzl CISSPJanuary 5, 2016January 4, 2016

How To Get Your Clients To Hate You

Do Your Clients Love You Or Hate You? Here’s How Blue Cross Blue Shield Got Me to Leave Them… Put your clients on hold for 4.5 hours, with a deadline so that they can’t hang up. Don’t provide any sort of automated system to schedule a call back. And make sure there is no other way […]

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