Become a Customer Company

Are you watching Salesforce.com?  Marc Benioff’s “Become a Customer Company” videos on YouTube are impressive…of course, being a SFDC user, I feel somewhat loyal to what he’s promoting, but it’s bigger than that.  Whenever I fly, shop, eat out, or contact a customer service rep, I am thinking about customer experience.  I get tons of […]

Todd From Tampa

Do you want to make an impact wherever you go?  If you’re in sales you do – impacting business is at the heart of every great sale, and every trusted adviser.  So how do you do it? How do you create impact? There’s been a lot written on this topic – sales leadership and success.  […]