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SMB Sound bites

March 11, 2010 — Leave a comment

While working with the Kaspersky Marketing today in Boston I came across this list of sound bites.  You can read the entire article in USA Today …. this may help move some of the business owners you are working with to a realization that their small companies actually are targets – it’s not just the big banks who are at risk.  These may also work for those of you who are calling on regional banks – notice the impact on business (last bullet)…apparently the banks are not as secure as they lead us to believe.  (these come straight from the USA Today article posted in today’s paper)

  • 55% of businesses reported experiencing fraud in the last 12 months, with 58% enabled by online banking activities.
  • 80% of banks failed to catch fraud before funds were transferred out of their institution.
  • In 87% of fraud attacks, the bank was unable to fully recover assets.
  • 57% of the respondents that experienced a fraud attack were not fully compensated by their banks.
  • 26% were not compensated for any part of their losses.
  • 40% of defrauded businesses moved their banking activities elsewhere.

Note: when the paper says SMB – it is often referring to what many resellers consider mid-size, on down to the very small S-Corp type company.

© David Stelzl 2010

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Yes, China and Google are dominating the news with filtered searching and email break-ins.  This is bad for cloud computing as noted in my Saturday post.  Keep your eyes on this as you talk with clients about cloud computing options.  The fact is, you can’t trust your data with someone else at this point and the big clouds are the big targets…it will always be that way.

On the tech page of USToday I found this article on do-it-yourself hacking kits.  This is pretty cool; for only seven or eight hundred dollars you can purchase the software along with instructions (probably better instructions than those provided with the software I buy), to hack into just about anything.  That means that disgruntled customers can attack providers they use for just about anything when they feel they’ve been ripped off.  The key tools are bots downloaded to systems through links passed on through email.  The topics could be anything of interest – we’re closing in on tax season, so expect this to be at the top of the list.

Experience needed?  All you need is the ability to download music or video to a computer.  In other words, hackers have commoditized the industry, making it available to just about anyone.  Helping companys with this is an opportunity, especially in the SMB market where security defense continues to be very week.  Also in the regional banks, I expect this to increase attacks on online banking, and these smaller banks are not well equipped to defeat this type of attack.  Check out the article and pass it on to your clients…

http://www.usatoday.com/tech/news/computersecurity/2010-01-17-internet-scams-phishing_N.htm

“The victims are mostly small to midsize organizations using online bank accounts supplied by local community banks and credit unions, FBI analysis shows.” Small businesses are big targets!  “The reason they’re going here is the controls are antiquated, and a smart program can often get the money out.”  In other words, criminals and hackers know small businesses aren’t ready, can’t detect when something’s missing, and don’t see themselves are targets.  So what’s the key? Getting them to at least understand they need to take a look.  Assessing small business computers at a high level can be done quickly, and generally uncovers major problems.  You’re looking for Malware.  This is the key – these criminals are accessing systems using Trojan Horse technology, meaning all malware is suspect.  So don’t go in and say, you have a virus…let them know their systems have been accessed from the outside.  After all, any Trojan requires the computer to accept the installation of outside code in order to install.  Read about SMB targets in USA Today