Apple Ransomware Strikes For the First Time

Just Returned From An Interview With Fox News…Apple Has Been Hit! Apple has finally been hit by ransomware. Here’s what you need to know… The reporter had heard things like, Apple can’t be attacked by malware! Wow, is that wrong. True, Microsoft gets hit more often, but there are instances of Apple Malware out there. […]

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Customer Experience Is Critical

How Quickly Are You Responding to Your Customer’s Needs… Time is important. The way you view your customer’s time just might be the most important part of your offering. Three recent interactions over the past week underscore just how important this is. Apple Has Great Support I mentioned in a post the other day that […]

Windows 10 – Could Be The End of Managed Services

Windows 10 Is Here – So How Will This Affect Your Managed Services Business Over the Next 12 Months? Resellers – I’m talking about the SMB VAR that has converted most of the business to managed services. There are many; if you’re a VAR, it’s you and your competition. Since the late 1980’s, when Microsoft Windows first appeared […]

Cisco Webinar Question: Why not Competitive Advantage?

A couple of attendees emailed questions regarding competitive advantage…following Wednesday’s Cisco sponsored webinar.  I thought it might be helpful to address this here: (Q) Why is Operational Efficiency or Risk Mitigation easier to sell than Competitive advantage? First, it’s important to note, I did not say you can’t sell using competitive advantage as your value […]

Best Buy: Another Marketing Lesson in the Making

Several people commented privately on yesterday’s blog post featuring the iPad…the writing is on the wall.  People like iPad, they like Apple, they like simple, mobile, easy to use, and the status of being an Apple user.  It’s cool to have an Apple…and as I attend sales  meetings and conferences as a speaker, those in […]

The iPad; A Case Study Not To Be Ignored

The Ipad – Here are some sound bites: (Source: Wall Street Journal) 1 year old 90% market share 14.8 million devices sold 9.5 Billion in revenue in one year! 200 Million Apple Accounts world wide And a new version out this month while the competition is still scrambling to compete with the first  release. Innovation […]

The iPad is Here

When little gadgets like the iPad command greater attention than just about anything you sell, the technology business is in trouble.  That is, unless you have something greater than the product to vend.  It was bad enough that half the emails I was receiving said they were sent from the iphone (which we Verizon customers […]