Compressor Aftermath

Two posts ago I was writing about some customer service issues I had with Sears.  This topic deserves one more post to bring to it to closure!  While out on my planning trip this past week, my son brought this compressor to a friend’s house.  It turns out that a capacitor used to start the […]

Vendor to Adviser

If you missed my teleseminar last week on moving from Vendor to Adviser…Here are some examples of how I’ve turned mundane deals into profit-rich, consultative relationships: A firewall upgrade opportunity referred by a vendor/partner turned in large profit and product.  Rather than going in with quotes and features, I presented cybercrime trends to an executive […]