The Low Cost Provider Doesn’t Work

Want to Sell More Managed Services? Being the Low Cost Provider Never Works… But don’t be the middle priced offering either. There’s absolutely no benefit… Your only option is to move upstream. Kmart, Walmart, Target…they’ve all worked hard to be the low cost provider. And how is that working out? Well, Kmart is closing dozens […]

Everyone Wants To Hear About This!

If People Aren’t Responding to Your Message Keep Reading… Technology Providers Need to Refocus If They Want to Help the Businesses They Serve Last night I spoke to my church congregation on the  topic of security. That’s right, at the church. Some were in business, others were students, homemakers, or retired. They listened, asked questions, and […]

60 Calls Per Day – Part II

How Expensive Is Your Prospecting Strategy? Time is expensive. How many calls can you afford the make to people who don’t care, won’t call back, or who might ask for more time consuming information just to get you off their back? Earlier in the week I wrote about the number’s game. This is the poor advice […]

Retention and Growing Your MSP

Are Your MSP Clients Staying? The Average Stay is 5 Years According to Those Deep Into the MSP Offerings So how do you keep clients longer, or avoid having even shorter retention. If you could stop just 5% of your clients from leaving – increasing their lifetime value by one of more years, you would see an […]

Three Things CIOs Need From You

Three Things You Can Do To Earn A Seat At The Table Continuing from yesterday’s topic on, Things Sales People Do That CIOs Hate, last week’s keynote also covered three things CIOs really need…and can’t easily get internally. Security Intelligence.  Intelligence is the new security buzzword. Not that it’s new. But for years people have […]