Are you watching the news, reading the CIO reports, or talking with IT business leaders about the future? Things are changing quickly…
“CIOs should take an active role in
helping their companies undertake
deep digital transformation, by ignoring
business processes and focusing
instead on how their organizations
make money,” writes Michael Higgins
in a recent WSJ article.
Isn’t this what the CIO job is all about? Custodial Responsibility over the data center…
“The enemy of digital innovation is the
concept of business process,” – Gartner
analyst David Aron
Special Report on CIOs and Technology Providers
This week I published a special report on the CIO, CISO, and CDO (Chief Digital Officer) roles – but more importantly,
How technology providers must change if they want to continue (or start,) working at the leadership level. Here are a few comments from the report:
“CIOs are in trouble in my opinion. What I mean is, while this title has held budget control for a long time, and continues to do so, the CIO’s job is not a secure one. What must CIOs do to remain a key person in the C-suite, worthy of big salaries going forward? And how will these changes affect technology providers?
The CIO role has traditionally been one of custodial responsibility over IT systems. They are the owner of the data center, responsible for keeping the lights on. But 2014 has become the year of cloud computing adoption, along with many changes to the traditional computing model. Corporate computing infrastructure is in place for the most part, legacy applications are up and running, and new functionality is being accessed through cloud services. Meanwhile, many companies are looking to third party service providers for system / network management and maintenance.”
So What Should the CIO Be Doing?
My report goes on to talk about CIO relevance – the importance of integrating new technology advancements with company strategy. Board members are calling on the CIO – or what is being treated more like a CTO role, to help. While Wal*Mart and other big box retailers struggle with their store model, Amazon is growing. In fact, they just raised their PRIME membership by about 20% – will their customers complain and run? Probably not. Can your average customer raise their prices by 20% like that? Probably not. Why can Amazon do this, while others can’t? Their model is completely different. They have designed a company using technology that completely changes the retail model. I pay Amazon – with their new pricing model, $99/year before I go shopping! But somehow it seems worth it.
The Point of the Report
The report has two purposes…first, it will help your team better understand what IT leadership should be thinking about right now. It will also help you measure your company’s performance to see where you might want to change your approach…I guess this is two things right here, but they both have to do with your approach.
Second, I’ve written this report in a way that is presentable to a customer. In other words, you can use this report as a news bulletin to help your clients see where they need to be changing their own role. Hopefully this provides some value to you as a technology provider. I recently worked with a large reseller up in the Chicago area, building a presentation using this as the basis…we took it to market with 20 CIOs as a marketing piece and landed 20 strategy meetings in a one hour lunch & Learn meeting.
Here’s the report – it’s free just for visiting my blog: Click to Request it Here!
© 2014, David Stelzl