My time in India is just about over, but not without some special memories, great experiences, and new friends. Saturday was an exceptional day – starting off with an excellent breakfast buffet, followed by a day of reading, writing, and planning.
The service at the Whitefield Marriott has been excellent. Three individuals stand out as having made my stay exceptionally great –
Mousumi who runs the Whitefield bakery went out of her way to make sure I had everything I needed to enjoy lighter affair dinners after work and a place to work in the evening hours.
And Chefs Vikram and Vivek. On Saturday morning Vivek was talking with me about my travels and discovered I really like Chinese food. So he graciously offered to make me a special Chinese meal that evening. Both chefs worked on it – so I don’t really know who did what, but it was some of the best Chinese food I have ever tasted.
Dinner began with a starter of stir fried prawns in a spicy sauce, followed by a new variation (new to me) of chicken with broccoli on rice. Vivek recommended a small dish of homemade cinnamon ice cream to finish off this spicy meal which was an excellent choice. Here’s a picture:
Overall an exceptional value. Every morning I found the staff cheerful, they learned my name, greeted me, and constantly made sure I had everything I needed. The rooms were spacious, well kept, modern, and the hotel is completely wired with high speed internet – including the hotel vehicles and elevator. I didn’t use the pool, but it looks beautiful. I should also mention my driver Moses, who faithfully showed up each morning, right on time, to take me to work, and was ready for me right at 5 to take me back. As an American it seems impossible to get around Bangalore without a driver – Moses did an outstanding job.
Heading back to the states – if you thought your flight was early, mine leaves at 3:45 am…so I have to leave here at midnight to catch it! You know that’s going to be exciting.
© 2013, David Stelzl
One thought on “Bangalore India, Day Four; Whitefield Marriott, a Lesson in Customer Service”
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