Bangalore India, Day Four; Whitefield Marriott, a Lesson in Customer Service

India BreadfastMy time in India is just about over, but not without some special memories, great experiences, and new friends.  Saturday was an exceptional day – starting off with an excellent breakfast buffet, followed by a day of reading, writing, and planning.


The service at the Whitefield Marriott has been excellent.  Three individuals stand out as having made my stay exceptionally great –

Mousumi who runs the Whitefield bakery went out of her way to make sure I had everything I needed to enjoy lighter affair dinners after work and a place to work in the evening hours.

And Chefs Vikram and Vivek.  On Saturday morning Vivek was talking with me about my travels and discovered I really like Chinese food.  So he graciously offered to make me a special Chinese meal that evening.  Both chefs worked on it – so I don’t really know who did what, but it was some of the best Chinese food I have ever tasted.

Dinner began with a starter of stir fried prawns in a spicy sauce, followed by a new variation (new to me) of chicken with broccoli on rice.  Vivek recommended a small dish of homemade cinnamon ice cream to finish off this spicy meal which was an excellent choice. Here’s a picture:

Chef Vivek
Chef Vivek

Overall an exceptional value.  Every morning I found the staff cheerful, they learned my name, greeted me, and constantly made sure I had everything I needed.  The rooms were spacious, well kept, modern, and the hotel is completely wired with high speed internet – including the hotel vehicles and elevator.  I didn’t use the pool, but it looks beautiful.  I should also mention my driver Moses, who faithfully showed up each morning, right on time, to take me to work, and was ready for me right at 5 to take me back.  As an American it seems impossible to get around Bangalore without a driver – Moses did an outstanding job.

Marriott Pool
Marriott Pool

Heading back to the states – if you thought your flight was early, mine leaves at 3:45 am…so I have to leave here at midnight to catch it!  You know that’s going to be exciting.

© 2013, David Stelzl


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