It’s a recipe – not a numbers game. (But wait! Notice the picture on the left – somehow Hilton decided to select me as their guest of the day. Little do they know, I’m a devout Marriott Elite customer – but the service here was excellent). Last night I received a call from one of my clients – in one day he closed a new client deal for managed services! How? He was so excited, he called me just to share the excitement.
It’s the conversion process I outlined in yesterday’s video blog post. There’s some event – this can be anything that leads to an assessment. I like 1-to-many events because they’re efficient, but it can be something one-on-one. It must be educational. It leads the prospect to want to at least take a look.
Then there’s “Creating the urgency”. This can’t be FFUD (fabricated fear, uncertainty, and doubt) – it must be real. Usually, if you look closely at the business, in the security space, there is an urgent issue. A high percentage of the companies you call on have a serious problem they don’t know about. My client’s SE found it – they were running critical applications and their back up solution was failing.
Converting the next step – to fee based business, is a matter of persuasion; guiding truth around other’s mental road blocks. My client executed on this flawlessly – the result…contract in hand…master the recipe and grow your value – this leads to business growth.
© 2013, David Stelzl