Based on some of the follow up questions I received following Wednesday’s Webex on Effective Demand Generation I thought it might be helpful to add these points:
0. Don’t let the irritated, over-worked executive frustrate you or stifle your marketing plans…
1. Marketing, while considered to be very artsy, is very scientific. Learn what motivates people, what turns them off, what causes them to be judgmental, and what creates open-mindedness.
2. The goal is to gain permission to continue the sales process. Study Seth Godin’s book Permission Marketing for more insight on this. Godin does a great job of explaining why marketing cannot be interruption driven, using mailings and billboard type selling. This fits well with a consultative selling approach. Events like we are describing here are just one step in gaining permission to consult and advise with decision makers.
3. Persuasion is an important concept. I like the definition from our home school curriculum, “Guiding truth around other’s mental road blocks.” Truth implies honest delivery of a client’s situation and your ability to improve it. Roadblocks exist simply because the 95% you call on don’t really understand the issues like you do. Demonstrate a need for risk mitigation or operational efficiency and you’re on your way to helping them.
4. Finally, remember that executives need your input. Don’t shy away from communicating value. Thousands of incompetent sales people have addressed this group in past meetings and phone calls, so don’t be surprised if there is some convincing to do up front. If you have prepared properly, you are doing them a favor by contacting them.
© 2011, David Stelzl
One thought on “More Points from Wednesday’s Effective Demand Gen Webex”
What I find interesting about today’s blog post is that their are just two blogs I read on many days, Dave’s Blog and Seth Godin’s. Thanks for the insight, I am going to buy Seth’s book Permission Marketing. This is one area that has been a challenge to me, getting permission to continue the sales process.
By the way, I have read two of his other books. Seth’s recent Linchpin is well worth reading, it really makes you think about your position in the world.