Posts Tagged ‘Marketing

13
Feb
12

My New Site – WWW.STELZL.US

Websites – Mine was getting pretty old and tired, so this year I am celebrating the New Year with a new website.  Check it out at www.stelzl.us and let me know what you think.  Some goals I had in building it:

WWW.STELZL.US

  • Simple to use – simple home page, easy to navigate, and easy on the eyes
  • Less pages – No one likes to read lengthy dissertations, so I don’t have any
  • Digital down load store – no more CDs or DVDs; I am using the Fastspring store to automatically deliver digital media, and of course, I still ship physical books (But I do have From Vendor to Adviser on Kindle now)  – Be sure to check out my new store!
  • Video and pictures – I had this on the old site, but I think this is easier to use
  • Easy to update – I am using a WordPress template for this site, so no more HTML coding on Adobe
  • Beautiful – yes, that’s right.  I wanted great pictures.  My personal photographer (who also happens to be my oldest daughter) did the photo work… (notice the on-location photos from Charlotte – our home town).

Let me know what you like, what you don’t like, and if you find an error!  If you do find a mistake, I will send you a 50% off coupon for any digital product!

© 2012, David Stelzl

26
Jan
12

Find Out and Join Them…

In yesterday’s post I wrote about list building, as my children diligently work to increase their marketing reach – but how exactly do you grab the attention of new people?

The best way to make an immediate connection is to have something of value to offer.  In the case of my children, they are offering a way to avoid having to think too hard about what to do for the holidays (in this case, what to give a loved one for Valentine’s Day).  Having a handy picture of the treats they sell makes this possible.  Originally my daughter wanted to just list the items, but a picture is worth a thousand words, and the emotional impact of seeing delicious chocolate does wonders for the person considering a purchase.  They must to be able to picture what they are paying for – in fact you want them to be able to picture the experience of handing this gift to their loved one, and receiving praise for having done something really special.

Connecting with a businessperson is no different.  Everyone is looking to succeed in what they are already doing; they are not thinking about helping you make your number.  Do you see the difference?  I think more sales people are out there expecting people to drop what they are doing in order to take a look at some new products or services.  This isn’t the way busy people operate.  They all have jobs; busy jobs; demanding jobs.  No one has time to stop and take a look, and no one really cares about helping you make your number, at least at this point in the relationship.  So what do you have that helps them?  Find out what they are doing and then join them in helping achieve it.

I was talking with a client the other day about partnering with a certain manufacturer.  We were discussing the value of some of these relationships, and comparing them to the lack of value in other reseller relationships.  I mentioned another client of mine who has no full time sales people.  “How do they do it?”, he asked.  They are getting leads from their primary vendor partner.  “How?” he pressed.  “They have become the go-to provider in this city,” I answered.  We then went on to talk through some of his partners.  His technical group has made most of the decisions, purely on features, as to what they sell, but this is not the only qualification.  Vendor partners need to be just that, partners.  In order for that to happen, you must find out what they are doing and join them.  Find out what their numbers are, where they are making their money, and where they are missing.  Then help them figure out how to solve this problem.  Join them by putting together a joint plan to fill in the missing piece.  An immediate connection is made when this happens.

Do the same with businesses that you aim to call on.

If you work on the vendor side (for instance, as a channel manager), the same would be true in recruiting strong partners.  Find out what they working to build, and if you can somehow get involved to help them build their vision, you just might become the product they lead with.  Connecting with people is a simple process of finding out what they are doing, and joining them to help them achieve their goals.  When it fits within your vision, it works, when it doesn’t, the partnership or relationship just doesn’t make sense.

© 2012, David Stelzl

04
Jan
12

Anonymous – Expect Security Issues to Dominate Headlines

Anonymous strikes again (read the Article)…if you look through news articles on technology in 2012, most likely you will find Apple, Google, and Anonymous dominating headlines…at least on the business side news (e.g. Wall Street Journal).  Of the three, most of us stand to capitalize on security news more than Apple or Google, unless you work for the latter.  Do you have a plan for 2012 that leverages security trends?  You should.  Of all my clients, those specializing in security experienced the greatest bottom line growth.  Areas to consider:

1. Companies that offered managed services with a security slant (Messaging), grew the most.  When I say “Grew”, I mean, profit.  Who cares about top line growth?  Manufacturers and very large resellers who are publicly traded, perhaps, but for the traditional reseller and even small, privately held manufacturer, gross and net are more important.  Managed services, is always a “security” sale (but often not treated as one), and is the key to developing financial stability.

2. Assessments where also a hot topic.  In my latest book, From Vendor to Adviser (which is doing very well since it’s release in late December – buy it here), I discuss the need to move into a more consultative approach using discovery and assessment strategies.  Clients who have made this a core part of their business development strategy are building business faster and more profitably than any other group of clients I serve.

3. Marketing events continue to produce strong results!  Lunch & Learn marketing has been around as long as I can remember,  yet few can tell me how they are benefiting from these expensive and time consuming events – with the exception of those engaged in security.  We continue to get large audiences, executive level attendees, and a very strong sign up (Conversion) rate – averaging 75%!  Still, companies continue to try other things, looking for diversity and point product selling.

Today we kick off the first 2012 Making Money with Security workshop! (You can still sign up – starts at 1:00 PM). I am looking forward to exploring all three in detail.  Those that master security sales, will win in 2012.

© 2012, David Stelzl

13
Oct
11

Great Marketing Depends on Urgency!

If it’s urgent, it sells now.  Medical emergencies don’t allow people to shop for the best price, the person in need just does it.  That’s why I like using security as a wedge product or door opener.  It demands attention when we can find something urgent; it might be a compelling event or an impending audit, or it might be something we discover through an assessment.  I’ll be giving much more on this tomorrow in my Demand Generation Webinar – which is free, but also completely filled up and has a waiting list.  But get on the list just in case (Click Here).  I want everyone of my readers to know how to do this!

But Security and medicine are the not the only ways to create urgency.  Having a limited supply, a limited amount of a certain type of resource, or having one of the only offerings in a certain niche, with limited capacity does the same thing.  A special offer with a limited time to buy does this for retail. An assessment that reveals large amounts of money being wasted – with a recommendation that will cut TCO by 50% certainly demands the CFOs attention.

Do you have urgent offerings?  If not, you need to create some.  Using your discovery process, risk analysis, a study of some type, or by creating something unique with limited availability – start thinking about how you can do this.  Without it, you leave money on the table every time.

© 2011, David Stelzl

03
Oct
11

Demand Generation – Making Marketing Work

On Oct 14, at 1:00 PM EDT,  I will be holding a complementary webinar (Webex)…there is limited seating on this – first come first serve.  The program is meant for those interested in driving security and managed services related business – I will be presenting key concepts from my new book due out next month, From Vendor to Adviser – don’t miss this.  You can sign up right here:

http://davidstelzl.eventbrite.com/

 

© 2011, David Stelzl

28
Sep
11

The Retail Opportunity; Technology Motivational Speaker David Stelzl Preparing to Speak to Top Retail Sales Teams

Due out Next Month!

This morning I am headed out to speak to 35 sales teams calling on the top 35 retail organizations in the world – My topic, Moving From Vendor to Adviser – Capturing the Security Opportunity.  As I’ve prepared over the past several weeks, I’ve had the opportunity to interview some of the top performing sales team directors to better understand how they have made their way into C-Level meetings.  I’ve used the same discovery process I recommend in my new book, From Vendor to Adviser; the same discovery process I teach sales people to use as they engage in high-end technology projects.  The results are evident – I now have the secrets of their success which I can now draw upon as I work with the entire audience (something every sales person should be doing) – an  audience that will include people from all parts of the world over Cisco Telepresence.  It’s also no surprise to me that these top performing teams are not just selling product, or responding to RFPs.  Instead I found:

  • Strategy meetings taking place at the top on a regular basis
  • Operational efficiency and risk mitigation – conducting studies and assessments
  • Speaking the client’s language and engaging with asset owners throughout the organization

These are just a few of the things I’ve been talking about for years as I work with sales teams around the world, building a more effective go-to-market strategy.  The part that was somewhat new to me was how exciting the retail business is right now with regard to technology and security.  Millions of dollars are being poured into solving problems and growing sales in ways I had not considered.  I didn’t realize that retail operations are losing 8 Billion dollars every year on inventory shortages, and that 30% of that loss is due to shoplifters, but over 60% is tagged as insider theft!  Developments in cross channel merchandizing, new forms of payment including Google Wallet, other smart phone apps, and tokenization efforts to get rid of credit card issues and PCI compliance hurdles.  Using video to study shoppers moods – which will in turn be used to customize video marketing they may be viewing in the store (this is scary technology).   And then there is the QR (Quick Reference) code hype – in England they are using these codes to pay for parking spots, but who is to stop the young entrepreneur who sees the opportunity to replace these 2D bar code stickers with their own, point to their own duplicate paysite -  Surely someone has figured this out!

© 2011, David Stelzl

11
Aug
11

Post Demand Generation Event Interview with Speaker, David Stelzl

One of the most effective ways for resellers and channel partners to market  demand generation events is by video. Using  a video like the one below, resellers can contact those who have not responded in the past,  giving them a taste of what they missed – it can also be used as a follow up for those who don’t attend as a way to gain a meeting to review the event.  This clip was filmed following a luncheon for business executives in the mid-Atlantic region, where over 50 business leaders met to learn about the growing threats of cybercrime, receiving critical information on how to help prevent further attacks on their data.  Close to 90% of these attendees received complementary assessments to pin point major threats in their current data environment.

© 2011, David Stelzl

20
Jul
11

Your Marketing Plan Matters

The Importance of a Plan

Recently I have been working with a couple of different companies on marketing and business plans.  This morning, while preparing for a two day meeting with a security software company in Florida, it occurred to me how important it is for every sales person to have a plan in place if they aim to grow their business.  Hopefully this will help you put some structure to your next two quarters as we finish out 2011.

You plan should contain some or all of the following:

1. You strategic aim or vision.  This is where you are personally headed with your business –  your long term goal should be to run an account team (including dedicated presales, inside sales, and admin).  You may think this is impossible with the company you work for, however, it’s always a question of return on investment – your management thought you would quadruple sales, they would dedicate some people to you.  Even if you are a hunter, you still want to be running a hunting team.  To do otherwise is to set yourself up for starting at zero every quarter for the rest of your life.

2. Your niche – what will you be the adviser in.  I have written much about this topic, but here you want to identify it.  So stop and write something down, edit it later.  Where is your focus, and where do you specialize?

3. Your people group – again, stop and write this down.  Who do you love calling on, and where will you focus your growth.  You may not have complete control over this right now, but put it down and work toward it.

4. Identify your key competition.  Often when I ask, I hear, “We don’t really have any competition,” or “IT is out primary competition.”  While that may be what seems right, it really isn’t.  Know who is out there, and what they say is their value proposition.

5. Pricing – study and understand fee setting and write down some guidelines for yourself on how you will set fees, where you will discount, and under what circumstances.  Also, have a plan to learn negotiating skills and work through it in the coming months.

6. Identify key partners; if you resell, include vendor sales people in your region that you can help, understanding that they will often bring you into deals and promote you as the go to channel partner once you establish loyalty.  If you are on the product side, the same is true with channel partners.  Plan to make this model work.

7. Plan out campaigns and events.  Encourage your company and partners to join you in setting up events, speak at local business meetings, write articles, do press releases, and set up webinars.  Have a marketing strategy to take this program forward.  Also, get a strategy on how to leverage social media – everyone is doing, few understand how.

8.  Put a plan in place to build your pipeline.  This should include time with existing customers, past customers, and new prospects.  Each should be approached differently, but a plan is needed to balance your time and think through your approach.

Print it, update it, use it.

© 2011, David Stelzl

14
Jul
11

Join Security Sales Speaker David Stelzl on August 4th – Las Vegas, Black Hat, Defcon 2011

August is almost here, and I want to thank Cisco for sponsoring me to speak to a select group of their partners…Seating is limited, but if you sell Cisco and plan to attend either the BlackHat or Defcon conferences this year, you can register here to attend this special session on selling security solutions.

We are meeting at the Rio on August 4th – in the evening; the location of this years BlackHat conference.  I’ll be covering some of the strategies and materials I personally use as I meet with executives all over the US, showing them why companies, no matter how much they spend on security, continue to be victimized by hackers.  I will also show you how my clients are leveraging this material to gain access to decision makers, and how justification is created to move forward.  Please plan to join me – I look forward to seeing you there!

Sign up Here (Click) while there are still seats available.

© 2011, David Stelzl

13
Jul
11

Branding – What Makes You Memorable?

Photo by Hannah Stelzl

Is your brand memorable?

Some have tried to brand by offering lower prices, others with great customer satisfaction, or by building great relationships with their clients.  I see companies touting great people, certifications, or their status as a reseller of some product.  “We are gold partners”, or “Platinum and security certified!”  But these things don’t work as unique branding contributors.  Your business, and you yourself must offer something unique or represent something people see as unique and compelling.  Uniqueness comes with specialization; a unique process, or intellectual capital that others don’t possess, or something about you that adds to your ability, character, or appeal.  You have a product or an approach no one else has.

I was on the phone with a client the other day, and at the start of our call to discuss our first contract (recently signed), she said, I have heard you speak before!  It had dawned on her just a day or two ago as she was lying in bed. She remembered me as “The guy with seven kids and one wife, who home schools and has his children involved in all kinds of entrepreneurial businesses.”    In this case it was my personal story that caught her attention.  She couldn’t remember my name, but my story was fresh on her mind and memorable. The fact that I have children is not impressive, the seven children is somewhat memorable, the businesses are highly memorable, especially when combined with my seven kids who are homeschooled.  People remember this and it works. It adds to my credibility simply because, if I can help teenagers start profitable businesses, perhaps I can help anyone.

What makes your story unique and memorable?  This is the key to your brand…and a business without a brand, is on it’s way out of business.

© 2011, David Stelzl




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