Posts Tagged ‘lunch & learns

25
Jan
12

Building the List

Two of my children have started a business selling holiday baked goods (note: these are their pies!)  Valentines Day is right around the corner, so it’s a good time to be marketing chocolate and cookies, or anything family members might gravitate toward, to express appreciation to each other.  But how do my children build their call list?  The food is great (see picture), but getting the word out is difficult.  “It’s a process of list building,” I tell them.  “If you spend all of your time in the kitchen, experimenting with truffles and flavors, you’ll never sell anything”.  But, no matter what I say, their tendency is to spend their time on the part they love, sometimes letting the business die a slow death.

Building the list takes time.  In fact, you can’t really wait until the list is built, because it never is.  It’s a process that takes a lifetime.  Every contact should be a consideration, and every contact is, or knows someone who is.  With this in mind, we have developed cards with pictures of the treats they prepare, with simple directions to access their “Buy Now” website.  And every time they enter a store where they know someone, or meet a new prospect, they should be asking for referrals, handing out extra cards, and collecting more names.  It must become their passion to collect and maintain these names, treating each one with respect and gratefulness.

This is the process every sales person must go through as they look to spread their value and identify new prospects.  Event marketing depends on it, in fact, any marketing today depends on it, simply because people don’t want to hear from someone they don’t know.  In 2012, your business depends on great marketing – events, webinars, campaigns, and referrals…

PS.  Don’t miss my upcoming webinar (FREE) – Unlocking the Secrets of Event Marketing (Sign up Here)

© 2012, David Stelzl

 

28
Nov
11

Cheesy HTML Ads

The first thing I do in the morning is delete the email that looks like spam.  Then I go back and read the things that require action.  Inadvertently, I end up deleting things that are actually not spam, in the same way I have tossed valid mail, including bills, into the trash while sorting through mountains of garbage that land in my mail box each day.  If it looks like trash, it gets treated like trash – this is the only way to keep up.  The next time you plan an event, or are looking for a response from someone of importance, remember, their mailbox is full of people lobbying for their attention.  Make sure you have something that stands out – not in a colorful marketing way, but as something that looks important.  Some of the things I don’t throw in the trash include wedding invitations, overnight delivery packages, and bills (hopefully).   Note, I am far more excited about opening the wedding invite than a bill, so lean this direction when sending something you want opened.

© 2011, David Stelzl

06
Apr
11

When Event Marketing Flops…Its Costly

My favorite marketing platform is local events.  My first major lunch & learn came on the heels of moving from an IT position to a presales support role in the wide area networking (WAN) space.  A major manufacturer sponsored our meeting, the marketing was taken care of by our in-house marketing person, sales people were charged with getting clients and prospects to the meeting, and I was offered an opportunity to be one of the speakers in our half-day event.  I hadn’t done much speaking at this point in my career, outside of a local Toastmasters club I had joined and some oral reports I did in school, so I labored over my presentation material wanting it to be just right.  As a presales guy, I wasn’t involved in the logistics of this event, just responsible for great content.  I had no working knowledge or experience with marketing, demand generation, follow up, or anything, other than articulating what various technologies could do (all from a speeds and feeds mentality.)

Finally that day came when I would present.  It was the first time I had seen an attendance list.  I had dreamed about presenting to 50 or 75 people, maybe even 100 would show up to hear my presentation! There were 6 on the list. Six!  I couldn’t imagine presenting to an audience of six.  Do you actually stand to do this, or just sit at a round table?  We decided to go forward given we had some pretty good names on our list.   You’ve probably guessed this already, but as I’ve come to learn, attrition is the biggest enemy of any event, and only two showed up.  I thought six was bad; two is horrible.  I think I would have rather had one and made it a sales call.  We had two companies with completely different business needs.  It was a total flop.

That was over twenty years ago, and since then I have learned that this really is a great way to market.  However it doesn’t just happen.  It takes a strategy, commitment from sales and marketing, and contribution from every person on the team.  When done right, it is an excellent investment, done wrong it can be a very costly mistake.

© 2011, David Stelzl




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