Archive for the 'Real Life' Category



09
May
11

Mumbai – Day 1

Photo by Dave Stelzl

As you can see, the JW Marriott in Mumbai is spectacular!  Here are some pictures from Day One – planning at the Marriott ( and recovering from my trip).    It takes 20 hours to get here, including the layover in Munich – flying Lufthansa…and arriving around midnight makes it even more fun!

Despite the long hours, it really was a good trip.  Lufthansa did a great job with customer service; the food was good, the seats are great for day travel, and the plane in great shape.  Unfortunately, Lufthansa business-class seats don’t recline to a completely flat bed like the United Airline seats on the 747 (reference my posts from last September’s trip to Australia).  This makes sleeping difficult.  It’s also hard to get a good night sleep when leaving at 5 PM, and arriving at 8 AM for a layover in Germany.  You loose 7 hours in time change, three hours eating, and about 4 are left for sleeping on a seat not suited for side sleepers like myself.

The Lufthansa first-class gold star lounge offers room for three people to take a nap (that’s right, just three!)  Everyone else is stuck in stuffed chairs that don’t recline and lack any sort of head support – so napping during the five hour layover is also not an option.  They also don’t offer free wireless in the lounge!  What’s that all about – this is a first class lounge…what are they thinking?  At least the food is good and they do serve soft pretzels.

On both my flights I had the privilege of sitting with businessmen from Germany.  We discussed US politics, home schooling – which is illegal in Germany according to both my travel companions, and global economy.  We arrived in Mumbai 30 minutes early, about 11:00 PM, on Mothers day.   My driver was waiting for me – good  thing!  Getting around Mumbai takes a lot of experience.  There are no obvious road signs or patterns to the road system from what I can tell.

Today, I’ll spend my time preparing for tomorrow’s workshop on identifying security sales opportunities, moving up the ladder to access decision makers, and how to create compelling justification.  It’s about a million degrees and humid outside, but the pool looks amazing, so check out my Picasa album…

05
May
11

Recent Shots from Big Sandy Texas!

Here are some photos taken from my recent trip to Big Sandy Texas:

Photo Taken By Chad Paine

Photo Taken By Chad Paine

Photo Taken By Hannah Stelzl

17
Feb
11

RSA 2011 – San Francisco; Day Two

Day two of the RSA conference – what a great day.  I started off with breakfast in the Consierge lounge, meeting with RSA’s US Sales manager.  From there I navigated through a 5 minute hail storm on my way to deliver a keynote address to Cisco partners on ways to apply the concepts of educational marketing, assessments and discovery, as well as effective messaging in the security space (which was also accessible through Webex and recorded if you did not attend)o0. Spent a couple of hours working on some business in my room…

By the way, check out this room in the Marriott Marquis!  This is the place to set up a base camp.  I have a corner room overlooking the Expo center, that is about the size of  three rooms.  The hallway (a hallway in a hotel room!) pictured to the left heads down to my living room, bathroom on the right, and then out to a bar area with refrig and various entertainment accoutrements. Two giant flat screen TVs, three phones, and great service.  The only problem is, the internet service if very slow, so I’m using my Verizon 3G instead.

From there I attended a couple of receptions, most notably the Cisco reception, where I met with  security executives, gathered insights on product road maps for the coming 18 months, and reconnected with various clients, partners and manufactures.  A jam packed day and well worth being out here!

Here’s a shot of my living room…

 

 

 

 

 

 

 

© 2011, David Stelzl

16
Feb
11

RSA 2011 – San Francisco; Day One

I arrived yesterday in time to visit the expo, attend sessions with Cisco, Palo Alto, Kaspersky and a few others, adding at least one new t-shirt to my collection.  The highlight of my trip out was sitting next to a mother holding her restless 1-year old, who spilled coffee on my sleeve, knocked the creamer onto the floor and almost into my shoe, kicked my leg for 5 and half hours, and insisted on resting his head on my arm most of the trip. What a great character building session this was!

Tomorrow I’ll be speaking on the topic of how to create new business opportunities using educational marketing programs and assessments…but first, time for a San Francisco pizza, which will probably be marginal at best.

View of the RSA Expo

San Francisco under cloudy skys

24
Jan
11

Leadership Training in Action

Leadership and survival skills…how does one learn how to navigate through difficulty and face life threatening conditions?  Here’s one way…

We started out Friday in 19°F  weather under a blue sky:

Bethany, David, and I planned to cover about 15 miles over 3 days, however we didn’t plan on needing snow shoes based on past experiences at Mount Rogers Recreational Area.

Over several miles of strenuous hiking through deep snow drifts and snow covered trail blazes, our orienteering skills were tested giving me an opportunity to teach my children how to triangulate using topo maps and a liquid filled compass (yes, we actually still use a compass – which I find is a lost art).  David, my 15 year old son was leading, and keeping an eye on our time and progress.  Knowing the sun would be setting at 5:30 gave us a very limited amount of daylight to reach a safe campsite.  At one point David realized we would probably not make it and recommended an alternative route, which we all agreed would be best.

By 4:30 we had made it to our alternative campsite and set up as the sun was setting.  We ate freeze dried chicken teriyaki which David graciously prepared while Bethany and I set up camp.  By 5:30 the sun was setting and we ate overlooking the lights of Sparta NC in the distance.  Our campsite is at an elevation of close to 6000 feet – treeless, and reminiscent of the Sierras.

Our night was bitter cold, reaching down into the single digit temperatures…high winds and some snow!

On day two we opted for a day hike to Mt. Rogers…our first big challenge was to find water nearby our new campsite.  We were able to locate what appeared to be a creek about half a mile down the trail.  We set out, bottles and filter in hand, to locate this creek.  When we finally did come to what seemed to be a creek – it was covered in snow and no water seemed to be flowing.  David followed the creek down to a small iced-covered puddle and was able to break through to a shallow water collecting point.  We dug it out to create a small reservoir, let the water settle and began pumping.  Unfortunately the extreme temperatures caused our water filter to freeze up immediately.  The next idea was to fill our bottles from the source and boil the water.  This added some extra fiber to the water, but I’m sure we’ll live.

From there we set out on our day hike, climbing over ridges, rocks, drifts, and crossing windy balds.  The views were amazing.

Wooded sections near  Rhododendron Gap

Climbing over snow drifts and rock outcroppings

and returning to our base camp for dinner.  Here is a shot of the sunset – the start of a very cold night!

The next morning was bitter cold – here is a shot of my ice covered headlamp hanging inside the tent!

Once packed, we set out on the AT heading for the Massy Gap parking area and headed home.  We all agreed to do it again, next time with snow shoes!

© 2011, David Stelzl

23
Dec
10

Merry Christmas

Photo by Hannah Stelzl

Enjoy your Christmas holidays! Some of my favorites include:

1. Family time

2. Our annual Christmas party here at the house

3. Attending Handel’s Messiah – which I did earlier this month

4. Watching my little ones open presents

5. Working in my wood shop – making gifts such as wood-turned bowls, cutting boards, etc.

6. Listening to some of my favorite Christmas songs

 

7. Enjoying the decorations, gifts, hospitality, and wonderful food,  and this year, maybe even some snow which is rare in Charlotte!

Make wise use of your last two weeks in 2010!

© 2010, David Stelzl

21
Sep
10

Bangalore – Day 17

We completed our 2nd day of workshops here in Bangalore on Tuesday…and even ordered pizza for lunch.  The pizza to the left was dinner one night, lunch came from Domino’s!  Taking a pole we determined that 50% of the Indian population is vegetarian (using a sample size of 25).  This pizza was actually very good – similar to a wood-fired pizza in the states and a big improvement over the Singapore pizza.

India has certainly been a treat in terms of customer service.  The hotel staff is excellent and go out of their way to greet me and serve me. When I order or request something they always commit to a time.  If I call for a bottle of water, they say “You will have it in less than 5 minutes Mr. David Stelzl.”  If I order dinner it’s 25 minutes and it’s always on time.  There is a red button in the room in case I just want to call the bellman, and when room service is delivered they make sure I like the way everything looks before leaving.

My driver for the week is Ashok.  Having a great driver in Bangalore makes the trip much easier.  He shows up on time each morning, and is waiting out front in the afternoon.  As we weave through the crazy overcrowded streets of Bangalore, he is careful, friendly, patient, and attentive.  Well worth hiring a driver over the local cab service.  He even offered to drive several of my class attendees to a nearby hotel on the way back yesterday, at no extra charge.  Of course we compensated him with additional tip money.

Tomorrow we will conclude our training sessions here in India, and I’ll be traveling back to the states Via Germany.  One interesting note – I purposely routed my flight through Boston rather than flying directly into Charlotte from Germany, to avoid traveling overseas on USAirways.  If you’ve traveled overseas from Charlotte you might already know why.  Enough said.

© 2010, David Stelzl

20
Sep
10

Bangalore – Day 16; Making Money with Security

The other side of Bangalore is more modern.  I didn’t actually get to the downtown business district, however the picture to the left is taken looking up in the lobby of Cisco Systems Bangalore.  They also have a newer campus about an hour from this location which I understand is quite impressive.

A few pictures from the roof top: (CLICK)

The business climate is excellent as reported by the class.  I have attendees from all of the major Indian cities as well as a new friend from Sri Lanka.  It seems like security needs are growing rapidly all over the world.  The Indian Times reported this week that cybercrime is the number one threat to people in this company despite the acts of terrorism reported just this week in New Delhi.  In our class today we spent time on trends in cybercrime, the need to change the message to a more concrete, urgency message, and discovered ways to grab the attention of a complacent population of managers and business leaders.  The message must be urgent, simple, concrete, and credible.  Using techie language is sure to get a demotion back to IT.

© 2010, David Stelzl

19
Sep
10

Bangalore – Day 15; Sunday

Sunday I had hoped to do some more site seeing by foot.  I ended up taking more photos in the hotel gardens (CLICK)

First, it was hard getting out of the hotel.  The picture to the left is what the road looks like in front of my hotel – MG road is under construction making it difficult to get through, although it is possible.  Once through, I found that three wheeled taxi drivers where pulling over every 50 feet or so to stop me.  They wanted to take me somewhere.  Seeing I am a visitor, they wanted my fare and I’m sure my tip as well.  So they would pull over and begin walking beside me telling me where to go.  I kept saying, I am just out for a walk, but they would not listen, they just kept pressuring me to go with them.  Finally I gave up and headed back to my “compound.”  Aside from that, it was a restful day as I prepare for three days of workshops in India.  We’ll be repeating the programs recently delivered in Australia and Singapore.

Note: I did have the Pepperoni Pizza last night.  Bangalore pizza, at least at the Oberoi is pretty good.  Big improvement over the Singapore pizza experience, but still not like NY.

© 2010, David Stelzl

19
Sep
10

Bangalore – Day 14; Site Seeing

First: Here are the photos (CLICK)

I spent Saturday having a look around Bangalore.  The tour started in the gardens below my hotel balcony – in this warm climate there are all kinds of interesting trees and flowers surrounding the hotel swimming pool and fish ponds.  I’m staying at the Oberoi hotel since there are no Marriotts in this city.  I found it online and confirmed with a friend who grew up in this area; this is the place to stay.    The rooms are nice, the staff is very helpful, and they don’t accept tips directly, which takes a lot of pressure off of guests.  It seems like people outside the hotel are high pressure when it comes to westerners buying something or giving a tip.  I noticed at least once that rates differ for foreigners when it comes to tourist attractions.  It’s also important to carry some local money if you want to negotiate on something.

Looking out at the street is somewhat intimidating so I hired a driver for a half day tour through the city.  This was not cheap, but he did know where to go and provided door to door service.  He even joined me on some of the walking tours making this the simple option for someone who has not been here before.  I did notice I was the only one touring around in a nice car – others were in 3 wheeled taxis that seemed to lack the level of safety I was looking for in this traffic.  The driver warned me up front that all cars are dented and it’s normal to run into each other since no one really cares about the lanes on the street.

With just four hours to site see, we made our way to all of the key attractions including: Vidhana Soudha, Cubbon Park, Bangalore Palace (Pictured to the left), Tipu’s Palace, Bugle Rock, and the older sections of Bangalore.  The palace entrance fee to the left was $175 in local currency for locals, $350 for me.  I decided to skip the inside tour.  I also visited two stores where they sell silk garments and sandlewood carvings.  I noticed I was the only one shopping and the store keepers did not want me to leave without buying something.  I did finally break down and purchase a couple of chess sets for my boys…but my sales resistance is pretty high when it comes to high-pressured selling, causing me to pass on things even when I need something.  Something to remember while selling – no one likes to be sold or pressured.  Most of the tourist attractions are well kept, beautifully architected and hundreds of years old.  Had I not hired a driver I would not have seen this side of the city.

Other areas of city were less attractive, but very interesting.  My driver said today’s traffic is light!  It was crazy – he indicated work days are much worse.  Crowds were everywhere, catching crowded buses, buying and selling on the street, and walking around.  The men mostly dressed in plain shirts and long pants, the woman in a variety of traditional outfits, colorful, and silk.  We even saw several cows making their way through the streets.

Despite knowing where to go, we probably spent more time in traffic than actually touring historical sites, however I did find the streets interesting with their small shops, crowded street corners, and all types of vehicles weaving in and out through the streets.  By late afternoon I was ready to head back, having seen all of the major attractions listed as Landmarks and Memorials on my map.  Most of the streets look just like this one.  At the end of the day it was nice to return the gardens, but not without first walking through the hotel’s metal detector and having our car examined for explosives!

© 2010, David Stelzl




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