08
Feb
10

The Solo Age

Wall Street’s Article in today’s paper, Succeeding in the Age of Going Solo, has some great thoughts for sales people.  The article is really written for all of those professionals who at some point in the last decade faced a layoff and ended up on the street with a resume and no openings.  I am seeing this on the sales side more and more as sales get harder, margins get thinner, and companies are putting projects on hold (although there seems to be some warming on high-tech spending right now).

Here are a few key points:

  • “Waiting for business to find you is not something successful consultants (sales people) do.  Clients know a halfhearted attempt when they see one.”
  • “The consultants (sales people) who are most successful offer a technical skill or expertise that is too expensive or infrequently used for companies to keep in-house. ” (Do you sell one of these?)
  • Cutting edge expertise is vital to long term professional health. Successful consultants don’t let their skills coast, even for a short period.  There are simply too many consultants waiting to take their work” (this goes equally for sales people.)  This means investing in yourselves – getting training, coaching, reading, etc.
  • Bad service warning: “with social networking and the constant contact of email and texting, word or a perceived violation spreads rapidly.”
  • “Think like an entrepreneur” (a quote from my Making Money with Security Part 2 Class).  This means a lot of things…remember most entrepreneurs don’t actually succeed; probably because they are not thinking like entrepreneurs.
  • Entrepreneurs – “need a business plan and a mission statement.”  Sales people need this too – don’t rely on the esoteric statements coming out of corporate or through partners and vendors.
  • The author writes, “Interview after interview, I was also shocked by how unprepared so many new “consultants” were in organizing their businesses.”  I echo this!
  • “They lived in the moment…a business recipe for disaster.”

© David Stelzl 2010

04
Feb
10

Twitter Scams and Password Security

Here’s a scam that attracts users to a torrent web site – a site used to distribute large files (generally used in music and video sharing).  The idea is to attract users and grow the population for what appears to be a well constructed and useful tool.  Once enrolled, users are infected by malware, allowing the hackers that actually run the site, to gain access to end-user computers.

In this case Twitter was used to attract these people. Once members, passwords were compromised.  The hackers are playing on the belief that most people use the same name and password on many accounts, so if they can steal the credentials used to set up their torrent account, they may then be able to use these credentials to break into other accounts including social networking sites or even online banking accounts.

This provides a great case for strong authentication technology and access control policies that are managed and enforced through technology solutions you provide!  Check out the actual article and explain this to your clients.  Education is the key to business development in this economy:

http://www.scmagazineus.com/twitter-accounts-compromised-in-torrent-site-scam/article/163080/?DCMP=EMC-SCUS_Newswire

03
Feb
10

Hackers for Hire!

SHARE – Here’s a simple way to gain access to other people’s computers.  More importantly, here is a simple way for people to gain access to your client’s data.  Note in this article that no one is hacking through firewalls and criminals are difficult to catch.  In fact, most people don’t know they are being hit and social engineering is used to cleverly gain access to the desired data.  Thanks to our friends at Presidio for passing this along!

Posted using ShareThis

02
Feb
10

Security issues in 2010 – what should we expect?

Who knows?  Predicting technology trends is like trying to figure out the economy…however SC magazine tends to publish some of the better commentary on these types of things since it is their only focus.  Here’s what they say (Summarized into one short blog entry):

  • Social networking threats: This is the big target – everyone is using some type of social networking platform, so why not take advantage of it – with automation and anonymity, this is the easy target. Since employers can’t really stop this from happening, it’s up to the solution providers to find ways of detecting data leakage and malware that come through the wide open door of social networking.
  • Windows 7: Can you believe the Vista mess is behind us?  Make sure you capitalize on upgrading old platforms and removing any Vista that did get rolled out.  I have to laugh at those who said, “I think it’s stable now”. But Windows 7 is not the end of security threats – expect malware to proliferate on this platform as it has on older Windows workstations.
  • New platforms: Mobile devices are another big target – especially apps for phones from Apple and Google.  People are doing more on their phone and the crooks know it.  New products from anti-malware companies will help, but your expertise will be needed.  Start now by educating your clients on the need to adopt new technology with security in mind. The phone is just a small workstation at this point – remember pay phones!
  • Apple: Quote from SC Magazine, “I’ll believe that the Mac OS has become a viable target when the PR folks in Cupertino start returning my phone calls. Next…”.  I know Kaspersky is on top of this…By the way, I am really enjoying my MacBook Pro.
  • Peer-to-peer malware/data leakage: Nothing new here.  I think the real danger is for those who take work home – is there something your team can do to expand services to home systems used for work?  It’s definitely a hole in the security programs of your clients.
  • HTML5/IPV6: Too early – might be an issue next year.

Looking at technology, I believe we need more user awareness training, better policy management and enforcement, and a migration to more efficient/automated detection technology – with a strong response plan.  In my opinion, perimeter security is over, so let’s move on.  It’s a great time to build up managed service business with a security spin.  If you don’t have one, consider OEM opportunities – Many choices are available at this point.

01
Feb
10

Another 1.2 Million People Exposed

This time it’s a case of shared passwords…another case for stronger authentication.  SC Magazine reported late last week on a loss of data containing all kinds of information including people’s social security numbers (Lincoln National in Radnor, PA).  This type of information requires stronger protection than a simple password, yet companies just keep going with their outdated security models.  Use this article to show your clients why they need to invest in strong authentication methods using tokens, one time passwords, dual authentication,…etc.  Especially when dealing with financial institutions or health care, you can’t depend on employees to manage their own passwords, and in this case the passwords were shared – a clear violation of any federal security regulation or best practice in security.  Did the executives of this firm know this was going on?  Probably not – this is why it is essential to involve asset owners in the security discussion.  Custodians are not liable and have not been successful in getting their management to understand the issues that create security budgets for this type of thing.  Read more on the SC Blog.

30
Jan
10

Day 3: The Perfect Greeting

Day three of the Father’s Conference is just coming to an end.  One of the topics covered today related directly to sales success so here it is – the Perfect Greeting.  I’ve said in many of my workshops, you have about six seconds to grab someone’s attention.  If you don’t succeed, you’ll spend the next thirty minutes trying to get back to something interesting.  But there’s more…

People sense what you are thinking when you greet them.  That initial first six seconds needs to be more than interesting, it has to be “interested”.  The speaker related this “interested comment” to wives; stop being interesting and start being interested…if you’re married you can see the connection.  How about your clients?  Are you trying harder to be interesting or interested?  When you meet people they can tell if you are genuinely interested in meeting them, or if you are just showing up for the meeting.  Are you looking down on them, thinking they’re not the decision maker, or critical of them in some way?  People sense this, and if you’re caught, you’re out.

Try this.  When you meet with someone, consider sales people who are not getting the meeting.  Every meeting has potential to either meet a decision maker or gather important information in preparation for an executive meeting (granted, some of these should be done by phone).  Whether this person will introduce you higher into the organization or not, be grateful for the meeting and make the most of it.  It is a waste of time not to.

After today, I believe I have even more great information to share with you about success factors in the 2010 Teleseminar Series, so if you missed the sign-up and you’re reading this on February 1, I’ll let you sign up with the January discount just this one day (Feb 1, 2010).  This is the last chance, so make sure you join us today at www.stelzl.us .  We have a great group – I’m looking forward to passing on great information that will help round out your 2010 business development strategy.

29
Jan
10

A different kind of conference

Most weeks I am attending a sales conference, partner summit, or training event for high-tech sales people…this week I am with 300 fathers working on establishing a successful home – today is day two.  A couple of key points from last night’s kick off.  First, if you are a father (or a mother), you can’t achieve the same level of success if your home life is dragging you down.  Many have reached new levels of success in business only to look back and realize they’ve lost their family in the process.  Here are three top stress areas (out of 15 we reviewed last night) that drag people down:

1. Lack of an exciting and fulfilling purpose – if you don’t have a mission you believe in, you’ll be second guessing what you do every day!  This has to be bigger than work – but carry over to work.

2. Believing the lies – everyone carries with them some level of messaging that is playing over and over in their mind.  What’s yours?  If it’s negative, it will drag you down – “I’m ugly”, “I’m not as important as the executive I am meeting with”, etc.  Whatever it is, if it’s negative it will hinder success.

3. Painful memories from wrong decisions…this is a big one.  We’ve all made mistakes.  Some with business decisions, others with spouses, children, finances (investments in 2000), etc. How often do you recall painful memories in a non-constructive way?

Imagine 15 more of these…well I won’t go on, but just fixing these three will dramatically affect what you do today!  Give it some thought and let me know if you want to know more.

27
Jan
10

Raising entrepreneurs

Watch as I explain to two entrepreneurs how selling works in a bad economy!

© David Stelzl 2010

25
Jan
10

Building the Value Proposition in Boston

Working on the Value Proposition

Last week’s trip to Boston – we worked on messaging, presentation skills, and strategies for reaching higher into the organization where security really matters.  I had the privilate of spending the day with the Courion sales team, Gartner’s first choice in Access Assurance software, working through the concepts of Making Money with Security.   It was great seeing some snow given we’re at 50 degrees here in Charlotte.

© David Stelzl, 2010

19
Jan
10

The Morning Wake Up Call – No. 4

What does your business model look like?  Does it fit the profile of Warren Buffet’s investments?  Listen to this podcast and see.  Also, don’t forget to sign up for the 2010 Teleseminar Series this month…I’ll give you much greater detail on how to grow your sales in the coming months!